Some time ago Orange sent me a letter, informing me that a company called vtx had taken over the internet connection that I pay for. Ok, so vtx had always been the provider, but through Orange, and Orange sent me the bill. Now all of a sudden I get bills from two providers, one from vtx for the connection and one from Orange for the mobile phone consumption.
Irritating, but nothing I cannot live with. Except for that vtx insists on sending me information in French! I mean, it's annoying enough to get it in German, but in French?
And if that wasn't enough, now they're telling me they gonna shut off my internet connection for a whopping 8 hours on Tuesday! What is the world coming to?
I better see a discount on my next bill!
Sunday, October 27, 2013
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2 comments:
what crappy customer service, you'd think they could at least tell from your file what language you'd prefer.
My point exactly!
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