Spa-weekend

A friend of mine was going to a spa last weekend, so I asked him today how it was. He started to laugh, and this is why. He arrived to this 4-star hotel, said the entrance reminded him of Fawlty Towers having not been renovated since the 70's. When he checked in, they told him he was late for a massage, even though he'd told them he'd arrive around 6pm. He accordingly refused to pay for the massage, which they after involving the duty manager accepted. He got the key to the room, checked in, realized the bed had a duvet filled with feathers which he had told them he couldn't have since he's allergic. Went down to the reception to ask them to change it to a normal blanket or something, but was informed that the duvet had "artificial feathers". He went back to check, and on the duvet it said "100% goose feathers". Reception was told again to change. He then decided to have dinner. They offered three choices, "meat", "fish" or "vegetarian" with no description to what it would be. The "meat" dinner contained really salty meat and overcooked vegetables. Back in the room he realized they hadn't changed the duvet. Another trip to the reception revealed that no substitute for a duvet could be located. This is when he decided to leave. So much for a relaxing luxury spa weekend!