So today I went to the post office to send the defect lamp back to Germany, and even though I chose to send the package "economy" it still cost 45 francs. The electrician cost 161 francs plus that I paid Swiss VAT twice, which was about 20 francs each time.
I will expect reimbursement of these costs, I don't care that they will lose money. They took my order and sent me a bad product. Now I just wonder how long this will take...
Tuesday, February 28, 2012
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2 comments:
Oh dear, a long long time I suspect. good luck. what did the electrician charge you 160 for, he didnt do anything did he?
Well, he came here, he tested the cabling in the ceiling, and he called the lamp company for me.
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