You know when an airline is about to fold? It's when they start bombarding you with emails about this and that offer.
And I remember when I had booked a trip to Spain, and phoned the airline to change my ticket to a different destination, since my Dad had passed away, and they couldn't change the booking. I had to buy a new ticket. Then they had the stomach to ask me "so do you want to cancel your seat at the previous booking?".
Hell no. If they would have offered me half the cost, I would've been fine. But being so obviously greedy, and showing no respect whatsoever, they lost my loyalty.
You're going down SAS, and remember where you heard it first.
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2 comments:
I don't know, I constantly get offers from Emirates and I don't think they're going down anytime soon. I think its just the season when people are thinking about holidays so marketing season.
But thats appalling from SAS, usually death of immediate family is about the only thing that will guarantee you can make changes.
B
Well, then the season has been going on for half a year.
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