Monday, July 14, 2008
Answer to Dell
Well, dear Michael, I don't have the understanding you thank me for, since I don't understand why it would take 7 weeks to deliver what is your core business, namely the pc I ordered. Therefore I think it's right that you would at least offer me a discount or any kind of benefit. Had I known that you would delay the order twice I would have gone to another supplier. Thank you in advance for being customer-caring. Best regards, Annika
PS. To be continued I'm sure...
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2 comments:
'Dell'
good luck with this one, I wouldnt want to bet on your chances, since I reckon your ignorant-of-English-grammar 'Kundendiesnt' contact is probably some underpaid person in a customer service center in India or China or somewhere who couldnt care less, but sometimes persistence pays off!
I know, but I had to try...
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